Returns Policy

Edited

At BOFI Racing, we strive to ensure customer satisfaction with every purchase. Our return and exchange policy is designed to provide you with a clear understanding of your rights and responsibilities regarding product returns and order cancellations.

Return and Cancellation Rights

You have the right to return a product or cancel your order within 30 days following delivery. Please note that this policy excludes special-order items.

Special Order Items

Special order items from manufacturers are non-returnable and cannot be accepted for credit or exchange. This includes but is not limited to built-to-order alloy wheels, individual colour roll bars and brake calipers. We reserve the right to update this list as needed.

Correct parts supplied

If we have correctly supplied the product as ordered then we will reimburse the product costs only. Any carriage costs incurred from the original order will not be refunded.

Incorrect parts supplied

If we incorrectly supplied your order, we will send the correct product at our expense and reimburse the return shipping costs as store credit. Please provide proof of shipping costs to orders@bofiracing.com along with your order number.

Exchanges and Fees

If you decide to return a product in order to exchange it for another item, please keep in mind that we maintain the right to subtract the original shipping costs from the total amount of your refund. This means that while we are happy to facilitate your exchange, the initial shipping fee incurred during your original purchase will not be refunded.

Returns Beyond 30 Days

For returns that occur beyond the 30-day period, the following conditions must be met:

  • The goods must be in their original packaging.

  • The items must be in resalable condition.

Refunds for these returns will be issued as store credit, minus a 15% restocking fee.

For further information or assistance, please contact our customer service team.

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